Occupational Certificate: Management Assistant
SAQA ID
101876
NQF Level
05
Credits
316
Purpose
Prepares learners to operate as Management Assistants who:
- Provide professional administrative and secretarial support to managers.
- Coordinate office functions, meetings, and special projects.
- Enhance professional image of organisations through effective documentation and communication.
- Can act as senior/executive secretaries based on experience.
Rationale
Responds to industry needs by consolidating outdated qualifications. Emphasizes proactivity, digital literacy, self-management, and cross-cultural communication. Equips learners for diverse and evolving office roles, including digital and remote workspaces.
Structure
- Total Credits: 316
- Knowledge Modules: 106 Credits (topics include document management, communication, project management, and IT skills).
- Practical Skills Modules: 75 Credits (e.g., itinerary creation, project management, organising meetings).
- Work Experience Modules: 135 Credits (e.g., admin support, supervising staff, handling customer queries).
Entry Requirements
- NQF Level 4 with Communication.
- Recognition of Prior Learning (RPL) is allowed for both access and credit.
Exit Outcomes
- Organise meetings and workshops.
- Use interpersonal skills to manage relationships.
- Manage office resources within governance frameworks.
- Support special organisational projects.
- Produce and manage professional documentation.
International Comparability
Comparable to:
- England: Diploma in Business Administration (Level 3).
- New Zealand: Diploma in Business Studies (Level 5).
Similar outcomes in admin, IT, communication, and business operations.
Articulation Options
- Horizontal (NQF 5): Office Administrator, Executive Secretarial, Events Organiser.
- Vertical (NQF 6): Legal Secretary, Professional Secretary, Office Management and Technology.